Emotional Intelligence

Benefits

Recognize the benefits of developing Emotional Intelligence (EI)
Define EI competencies and origins
Identify personal strengths and limitations using the EQi2.O or EQi360 framework
Apply the researched EQi2.O competency framework to optimize professional performance and working relationships
Build a personal development strategy

What You Will Cover

The Meaning and Value of Emotional Intelligence
Defining Emotional Intelligence (EI)
Relating the behaviours, impact and challenges of EI on workplace performance
Identifying your workplace relationships and their importance to yourself and others
Explaining the EI Competency Framework
Defining the five domains in the EQi2.O Emotional Intelligence model
Explaining the relevant competencies associated with each domain
Gaining Personal Insight into Your EI Competencies Through a Self-Assessment
Describing your EI strengths and challenges to illustrate your EQi2.O profile
Selecting potential developmental areas for enhancing your EI skills
Tools and Techniques for Increasing Competence in the Five Domains of EQi2.0
Explaining each domain: Self Perceptions, Self Expression, Interpersonal, Decision Making and Stress Management
Describing developmental activities that will increase skill and understanding
Practicing developmental activities associated with each domain
Identifying Areas for Improvement and Specific Steps for Developing Emotional Intelligence
Consolidating information from assessment/reflection into an action plan
Planning specific techniques to act on improvement areas
Devising methods to maintain focus on development plans 

Extended Seminar Outline

Who Should Attend?

Professionals who want to maximize their performance by increasing emotion management and self-understanding through emotional intelligence training. This can include any individual with leadership responsibilities inclusive of Business professionals, Educators, Human Resources staff etc.

Options: Face to Face (Day to Two day workshop session) and Webinar option